Cisco ThousandEyes is a solution that provides end-to-end visibility from campus networks to external services such as SaaS applications and cloud-based services. It helps organizations ensure service delivery outcomes by allowing them to monitor performance across networks they do not control. This visibility reduces fault isolation time from days to minutes and enables evidence-based escalations with service providers.

Cisco ThousandEyes integrates seamlessly with Catalyst 9300 and 9400 Series switches through a Cisco DNA Advantage subscription. This integration allows users to run network and web tests at 5-minute intervals, providing insights into application performance and network metrics directly from the campus LAN.

Cisco ThousandEyes offers several key features, including the ability to measure employee experience in SaaS applications, gain visibility into SD-WAN deployments, and correlate external service delivery paths with internal network metrics. It also provides insights into device performance and network topology through SNMP polling and automatic device discovery.