Touchpoints refer to the important people, places, and things that require connectivity, safety, and intelligence to be successful. They are essential in creating exceptional IT experiences for both employees and customers, as they represent the interactions that occur within the digital landscape.

Meraki provides a cloud-first platform that ensures employees working remotely and on-site have the same access to resources. It maximizes productivity through collaboration tools and automates workflows, while also enforcing security policies to protect data and devices across various locations.

Meraki's agile cloud-based platform enables organizations to monitor and manage physical locations effectively. It includes features like real-time occupancy evaluation, vehicle and people detection, and contact tracing, all aimed at ensuring safety for employees, students, and customers.